11.4 Young individuals aged 15 and above may travel independently. Sometimes you can get tickets for as little as 5 euros one way, or simply use an Interflix voucher to travel around five cities for less than 100 euros! Ticket Counter Operating Hours: 9:00am-6:30pm. Your FlixBus ticket includes the FREE transportation of: 1x Carry-On Bag Additionally, your child may only travel on trips without transfers that take place between 6 a.m. to 10 p.m. The Customer may cancel the trip at any time up to 14 (fourteen) days prior to the scheduled departure free of charge. It is therefore recommended that you arrive at the bus stop no later than 15 minutes before departure even if you have a seat reservation. Dangerous substances and objects are not permitted during travel, in particular: explosive, flammable, radioactive, foul-smelling or corrosive substances. The Customer will be notified by FlixBus regarding any cost increases in good time and in a suitable manner. Ticket booking via smartphone app. A face mask must be worn throughout the entire journey. If the Customer is in arrears on any payment obligations towards FlixBus, all existing receivables from the same contractual relationship will be due for payment with immediate effect. Driving personnel are authorised to continue driving should a passenger not return to the bus after the indicated break time is over, and are not responsible for the absence of a passenger after the indicated break time is over. re 12: Within the Czech Republic, persons with disabilities or limited mobility travel at a reduced tariff, if able to present a valid ZTP or ZTP/P card issued in the Czech Republic. Claims for reimbursement of the full, paid fare shall exist both for the parts of the journey completed as well as for those not completed if the passenger is not able to complete the journey in accordance with his/her original travel plans. For the safety of smaller passengers, we have age-appropriate seating, so you and your child can feel secure while traveling. MonSun 8:00 AM8:00 PM
but the seat is the issue. These include, for example, weapons, ammunition and pyrotechnics. In this case, the Customer is obligated to pay the actual bank fees incurred by the return debit note. During the journey, these must be secured with the seat belts located on the buses. 14.3.5 Booking of the Special luggage in advance is necessary. 17.8.2: The complaint should include in particular the designation of the person submitting the complaint, description of the circumstances and reservations raised, indication of the damage suffered, determination of the claim (compensation amount), and the signature of the person lodging the complaint. 8.5 Passengers who cause soiling in the bus, either intentionally or as the result of gross negligence, shall be obliged to pay FlixBus a cleaning fee of at least $100, provided that passengers shall be entitled to provide evidence that no damage was caused or that the said damage was considerably less than the aforementioned flat rate. Therefore, FlixBus cannot make any guarantee on this. 7.4 Transferring to transport services not operated by FlixCompanies cannot be guaranteed. Furthermore, in deviation from Section 8.2.1, the carriage of special luggage (this includes items such as musical instruments, skis or similar, baby carriages and bicycles) may be permitted after prior registration with FlixBus. For additional information regarding the rights of passengers with disabilities or limited mobility please visit https://adata.org/ada-law-regulations-and-design-standards. Passengers who do not carry sufficient proof of this may be excluded from the journey. According to FlixBus baggage allowance, the ticket includes the free transport of: One carry-on bag with maximum dimensions of 42 x 30 x 18 cm and a maximum weight of 7 kg. Access to the passenger compartment in the vehicle is only permitted with a valid booking confirmation. Fabryczna 5A, 00-466 Warsaw, Poland. Transportation by wheelchair may be refused if considerable evidence indicates that safe travel is not possible or is questionable.
If children or young adults aged 16 and 17 travel internationally from France, their parents or guardians must ensure that they have all the documents and identity papers required for crossing a border with them (identity card/passport and visa, if required). Step 2: Book your trip conveniently via the App. 13.1.2 The booking of a seat reservation will be acknowledged with reference to the booking confirmation. or by Email at customerservice@flixbus.co.uk. 14.5.2 Should passengers nonetheless choose to place valuable items in their stowed luggage, no liability claims shall be accepted. Kasprowicza street 145, 01-949 Warsaw
In particular, due to the technical characteristics of the Internet, permanent availability of the online booking options cannot be guaranteed. If the Customer selects a trip where the time period between booking and scheduled departure is fewer than 14 days, the Customer can submit an immediately binding booking for the trip at the price quoted. If any unauthorized access by third parties is observed, the bus driver should be informed. If you're travelling with a child, they have to use a two-point seatbelt during travel. 13.4.2 Should passengers nonetheless choose to place valuable items in their normal luggage, no liability claims shall be accepted. re 3.6: Purchase of FlixBus tickets via phone is not available. Bus drivers are authorized to exclude persons from travel if they are clearly intoxicated or under the influence of drugs. In the process, all efforts will be made to procure at least a temporary replacement of the same, which corresponds to the technical and functional features of the lost or damaged wheelchair or other mobility equipment. For the safety of smaller passengers, we have age-appropriate seating, so you and your child can feel secure while traveling. 14.3.2 Items that exceed the standard luggage dimensions are considered special luggage. Hamburg
re 1.1: In Russia, in some cases, FlixBus trademark is applied on vehicles even if the official carrier on the route is a bus partner company. 5.4: For services operated by FlixBus Polska sp. 17.4 Liability and level of compensation for damage to luggage shall be limited and excluded as follows: 17.4.1 In the case of damage to luggage items resulting from an accident involving the bus, or loss of luggage items resulting from the same, the level of compensation per damage claim per passenger and luggage item shall be limited to 1,200. If a journey is cancelled, seat reservations may be transferred to other persons in the same reservation. 5.1 Amendments to the approved and published travel times, dates, routes and fares on the grounds of good cause, in particular for the implementation of decisions of the licensing authority, are reserved. if a passenger does not have in his/her possession any document or identity paper with his/ her full name and photograph on it; if a passenger provides a document or identity paper whose information does not correspond to the information on the ticket. FlixBus may reassign seats for operational or safety reasons, even after departure. Penalties can include: fines, community service and even time in jail. 7.1 Passengers are recommended to reach the departure point 15 minutes prior to commencing travel. A luggage fee is charged for this service. 13.4.3 The fee for the available seat is governed by our current valid ticket prices. FlixBus shall offer all passengers, particularly those departing from non-staffed bus stations, electronic information regarding cancellations or delays. 12.2.4 To provide you the most comfortable travel experience, it is recommended to any customer traveling with a service animal, mobility device or accompanying person to notify us no less than 48 hours prior to their departure. . Is child ticket in flight? Bookings for seat reservations for more than one person are not assigned individually, that is, there is no assignment between the seat reservations and the person booking it. re 16: The disclaimers and limitations of liability included in these provisions may be limited or restricted by the laws of the jurisdiction in which you reside and will only apply to the fullest extent permitted by applicable laws. You may still travel onboard if you do not contact us in advance, however there is a risk that the space has already been booked by another wheelchair user which would mean you would have to wait for the following journey. FlixBus shall limit the overall cost of the accommodation, excluding the carriage costs between bus station and lodgings, to $80 per night per passenger and to a maximum of two nights. In this case, responsibility lies with the person supervising the child. The change of the contract of carriage during the journey requires prior notification of the driver and purchase of a new ticket. 12.3 Cancellations and Transfers
A general right for the carriage of more than one piece of luggage does not exist. The trip may be reserved using the following payment methods: By invoice to the specified billing address. In some cases, this may take the form of buses operated by other companies, cars or railroad. 30 November. 13.2.1 If you do not arrive at the bus on time, you will lose your claim to the seat and carriage. 13.2.3 If a seat reservation is changed and it is not possible to allocate a seat in the reserved or superior category, the passenger may reclaim the seat reservation fee. If the Customer has no valid travel document, the duty of carriage on the part of FlixBus no longer applies. 13.5Strollers:
In the event the destination is a long distance away or no reasonable alternative connections are available, making it necessary to resume the journey the following day, passengers are offered free accommodation in a mid-range hotel. 14.9 Dangerous substances and objects are not permitted during travel, especially. You may also contact the following agencies for help: 9.3 Prior to each departure, the passenger traveling from or to an international destination is required to produce on request by the driving and service personnel an acceptable form of government issued identification which incorporates at the minimum the passengers full name and photograph. Baby carriages must be collapsible. The following goodwill refunds will be for delays in the departure time that were not caused by the Customer. 13.2 Hand Luggage:
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