Also, why isn't the camera awake full time when it is plugged in versus on battery. This is a major issue and had I known I wouldnt have purchased. Ice. Mine are going back in the box this weekend. I know SS moves slowly to fix things, but I certainly hope it comes sooner than later! My outdoor camera detects motion but it is so slow waking up (for battery conservation) that I only see the person walking away with their back to me. Battery life and motion zone performance seem better, but not wake up time. This has gotten better, though. By the way, I should say that all the wireless cameras have a better-than -50dB signal and all report at least 14mbit streams when independently tested. Both Vivint and SimpliSafe offer wireless systems that promise to help keep your home safe using indoor and outdoor cameras, motion sensors, keypads, and state-of-the-art touchscreens.. Environmental sensors are also . Bee . Mine are going back in the box this weekend. Davey_d seems like a nice guy, I'm sad for him, he is the just the messenger but gets he bulk of the complaints. VERY disappointed. GTIN. Mike, not saying its directly battery related, its a power save feature. @Davey D. thank you for the reply, but very disappointing and let me be the first to say "hindsight is 20/20". Please add this to your list, SimpliSafe. If I buy the cable to keep the camera powered up all of the time will my sensitivity increase (camera doesn't need to wake up for recording)? Outdoor Camera Firmware 1.10 (September 2022). Bubble Column. Additionally, users can create custom activity zones to monitor the areas they want to. And I'll hard-wire for power if needed. With users that have mesh wireless systems the lag is even greater, I routinely wait up to 30 seconds before a camera becomes viewable. Clicking on the little person in the top left. However, better response time is one of the top priorities for Outdoor Camera development. Sad this didn't come up in your NPIP process earlier. We finally got our mitts on it and put it to the test to see if it stood up to our expectations. All but one of the motioned triggered recordings missed her walking by. unfortunately we are not able to provide specifics on roadmaps or launches. Sometimes the light comes on right away and other times after we've passed by (recording, too! Vivint offers a range of high-tech devices that rivals SimpliSafe's offerings. Never captured his face. Amazon Music Stream millions of songs: Amazon Advertising Find, attract, and While it does include some performance optimizations, results may still vary. Question. Dont mean to piggyback and pile on on another post, but this post seems to have the momentum on the slow response time topic. I'm okay charging the battery more often. The Outdoor Camera's response time can be improved significantly by troubleshooting this connection, my looking for and addressing sources of wireless (other low-frequency devices drowning out the SimpliSafe signal) and physical interference (walls, especially brick or metal, or heavy appliances). plato vs game pigeon. Advanced security from the outside in 1080p HD video. Just bought a new Gen 3 system with the security cameras. I think he saw the camera and turned around. Plus, all these cameras are easy to install yourself. 22 seconds is never enough time to give enough information. Comparatively, SimpliSafe is the most affordable, and Vivint is the most versatile. This means that when motion is triggered it catches the "end of the act" if at all. "The SimpliSafe Outdoor Security Camera is a long-awaited, but slightly flawed addition to the lineup.". I have a bunch of hood rats running my street and trying to wake cameras to go live and record is a waste of time. What you're asking for is a fairly big change to how the camera works right now. Agreed! SimpliSafe is hard at work on improvements to camera performance in response to your feedback. Discussions around our indoor camera, also known as the SimpliCam, happen here. I've read many people post about the same thing. IN fact, it is difficult for me to see how this keeps one safe - and should not be sold as a "security camera". We'll let you know when the next update is on the way. System is installed in a lake cottage that sits empty much of the time. And further improvements are on the way. I have the same issue very slow to wake-up. But it currently does not affect the Deep Sleep behavior of the camera. We'll keep you updated when it's closer to launch. That is IF it starts up at all. Thanks for your patience. Further tips and tricks for troubleshooting the camera's connection to WiFi can be found here. Ive followed this issue for a while and realized that my investment in SimpliSafe cameras was SimpliAWasteOfMoney - for fast camera response, Nest and Kasa are the way to go and theyre less expensive. When I do receive an alert nothing is recorded. where are helmsman trawlers built; pc273 5 a jail time . The latest firmware version is rolling out now. I've got a 2nd battery ready to go. In fact, the power cord is worthless. So by default, if you arm in Home Mode, the system starts up right away.But if you arm in Away Mode, it gives you 60 seconds to get out of the house first.How much a month is. Outdoor Camera Wireless, Dzees Battery Powered WiFi Surveillance Camera for Home Security System with Siren Alarm & Spotlight, Motion Detection, Color Night Vision, IP65 Waterproof Cloud/SD-2-Pack. local government retirement . Well here I am again, still waiting. The shortest duration you can choose is 30 seconds and the longest is eight minutes. I have been experimenting over the last month with different settings and have even tried changing the location for a different angle, nothing is working. I should have done more research before purchasing. Im a fully disabled veteran that is dependent on, the external cameras to be situational aware of the surroundings outside my residence. This means that when motion is triggered it catches the "end of the act" if at all. Discussions around our indoor camera, also known as the SimpliCam, happen here. The camera response time is an embarrassment. Yes, we've had a couple of firmware updates this year already, and yes, many of our users have seen improved performance. No false alarms, and no cars driving by alert it. Outside camera notification is extremely slow. SimpliSafe is hard at work on improvements to camera performance in response to your feedback. I have since installed my own high def IP cams and NVR, it all works flawlessly and cost half as muchand it allows smart recordings and has facial recognition. Though of course, since it's a standard socket, you can already use any third party solution with a 1/4"-20 screw. Please add this to your list, SimpliSafe. 0680569237811. . I have so much money invested with all the other devices, it's crazy to think about switching. I'll forward to our devs. It was an improvement for my situation but they should still respond faster than they do. The second is less documented, or not at all. 4. Spent money and still no security. Blue . Now I find out its the slow wake up issue causing the problem. One good thing is that battery life has improved and there have been less lock-ups (where a cam would have to be reset, disconnected, reconnected to the system completely). And I'm with @fredmcbride. - $50 for the outdoor charging cable and AC Adapter. Is there a way to escalate it? item 2 Dual Sensor Smoke Detector and Carbon Monoxide Detector Alarm 3 Battery Included 2 - Dual Sensor Smoke Detector and Carbon Monoxide Detector Alarm 3 Battery Included. 2. Mounted to monitor sidewalk to front door installed looking front door to sidewalk. yes, this is the case. I have 4 cameras that I installed and on each of these, the recording itself is so delayed. When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. 3,117. It almost seems like they are coded to behave like they are operating on battery, and set to make maximum use of that battery, despite being plugged into wall power. Head into System Settings, scroll down, and then select the "Siren Duration" option. We sincerely thank you for your patience as that work continues. Not to defend Simplisafe, but to refer to history, the Simplicams and doorbell pro cameras were a lost slower when first released too. As stated in the thread, most of us are happy with the overall service, but feel burned (severely) with the camera purchases. I am also told that I need to get a specific wi fi extender or another camera to face the opposite direction looking back at the original camera.. Well, spending more money on a SS/system problem doesnt make sense. Discussions around our indoor camera, also known as the SimpliCam, happen here. Plus digital zoom and full color vision at night, so nothing slips by undetected. Additionally, the SimpliSafe outdoor camera can withstand extreme temperatures from -4F to 122F and is IP65-rated, offering dust and water resistance. Yes, we've had a couple of firmware updates this year already, and yes, many of our users have seen improved performance. No security with camera. Seems a software change could do that. Meet the system. SS spends a huge deal of money on advertising to acquire new customers and build brand loyalty, then pisses it away by not fixing a completely fixable problem. Neither involve having to re-engineer any harware, its simply (no pun intended) an option that could easily be coded and added to the user GUI. Paying for monitoring will be throwing good money away!! Out door won't connect for setup 3 feet from router. I just installed mine last week and since the camera takes 20-30 seconds to wakeup, door-knockers just leave. And further improvements are on the way. It's just that your case is proof that our engineering team still has a lot of work to do. By the time the motion is detected and video recording starts you've already missed a second or two and that is often too much especially at a door or point where someone is passing by. Just bought a new Gen 3 system with the security cameras. With this delay, what's the point of having a microphone if they person isn't there to hear me speak? massage centre in lahore 24 hours. @davey_d We must need updates also. I should have returned to get our hard earned money back. These cameras are such a waste of time and money. I've worked previously on intrusion detection systems for the DoD, their systems will perform a mass record intended to catch multiple points of entry or to ensure continuity as the purp travels from area to area, the difference is that those systems are hard-wired with dedicated switch ports and are connected logically via seperate VLANS. Best Prices Today: $219.96 at SimpliSafe | $219.99 at Best Buy The camera is powered by a hefty battery similar to what you'll find in a Ring doorbell. I was able to view all cameras except 1 outdoor (I have 1 indoor, 1 doorbell, and 4 outdoor). Packed. Or typically you would be able to create a dedicated 2.4GHz-only guest network in your WiFi router's settings, so it doesn't affect your existing main WiFi network and all the devices already connected to it. @meystel unfortunately we are not able to provide specifics on roadmaps or launches. (If it already does this, I can't tell for being on battery vs being on a power source the camera works and reacts the same.Poorly. It is not needed. The device isnt complex enough to the presence of the 12VDC supply line voltage, but it does have a battery charge sensor, it sends warnings at different capacity levels. For just $169.99, we get an IP65-rated device that delivers excellent video quality rain or shine, day or night. When I first bought them I'd rate them a 2-star. The pits. Has anything been done about the slow wake up time for these out door cameras? Build your security system. The problem can be fixed with a software workaround. The Wake-up is an issue as it takes time. I've already forwarded this to our devs. By the time camera woke up my neighbor was already on their front porch. We all need refunds on our cameras. Over $1K in useless cameras and solar panels wasted. @djmac +1. Clicking advanced security. From there, you can select a new duration in 30-second increments. If the product could have been designed to take into account the power source and thereby significantly cut down on the "start up" time. When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. For the price, I have not been impressed so far and I doubt firmware upgrades for the existing hardware will be able to solve all of the issues. I have the exact same issue. Also seems to have been a lot of glitches , slow coming on, battery life, Wi-Fi connections Have these issues been addressed ? Please please please, can someone from customer service provide an update on the firmware update, Im heavily invested in SimpliSafe, and with a fixed income Im unable to change to another cam system. I was told my order from 11/21 would be delivered this week and it hasnt even been processed. Turning advanced security off. Why doesnt SS, throw more resources into solving this easily solvable problem. -48dB, 14mBit bandwidth available (and it doesn't interrupt any of the rest of the camera streams). @almann23 hope they get em fixed with the next update or 2. It's an incredible camera for an award-winning security system at a fair and honest price, as always. This is the functionality I want as well. Additionally, the cameras are not secure!!! These are disappointing - and misleading as being sold as a security camera. Every security system starts with a Base Station, the brains of your SimpliSafe, that connects to our wide range of high-tech cameras and sensors protecting your whole home 24/7 from break-ins, fires, floods and more. Our internet is gigabit with a half-gigabit upstream. . Discussions around our indoor camera, also known as the SimpliCam, happen here. Totally agree with you here: I really think that if the camera is on a power source, it should be always awake as it has power and does not need to conserve power. About this item With 140 field of view, see what happens outside 24/7 That's a great idea. I just installed mine last week and since the camera takes 20-30 seconds to wakeup, door-knockers just leave. Customer service says "only records while there is motion" THE VEHICLE was MOVING! The camera must wakup to take a recording so wakeup the network communication as well. Took too long to get cameras so cant return to Best Buy. They are recommended to be 6 to 8 feet off the ground and they are only secured by a magnet! As a new SimpliSafe user, came here looking for fixes to LATE recordings of video from the outdoor cameras. My outdoor camera detects motion but it is so slow waking up (for battery conservation) that I only see the person walking away with their back to me. The picture quality and form-factor of this camera are great! The worst recent purchase I have made! In addition, while I receive audio from both the outdoor and indoor cameras, pressing the microphone alerts me it needs permission which, I don't think can be forced. Every aspect of the system has been great except these darn outdoor cameras. That is IF it starts up at all. Thankfully, I have the doorbell camera for that which captures motion much more quickly. I'm thinking of mounting it on a tree in the yard. Both of my outdoor cameras are now on AC, so can the "deep sleep" process be shut off as the battery should always be 100%? Issue lies within WPA settings. Just my opinion, but I think the option to disable the 'deep sleep' should exist in the menu so the end-user can decide whether extended battery life is more important than capturing all of an event (especially so when the unit is connected to an external power source). ), and sometimes it is never activated at all, although a late trigger is much more common than none at all). The SimpliSafe Wireless Outdoor Security Camera offers sharp 1080 video, color night vision, and intelligent motion alerts, but it only works with a SimpliSafe Security System and doesn't. These are all still occurring with the 1.7.3.312 firmware (which is about the 5th update we've had since we bought them). Oh my gosh, the outdoor camera drives me insane. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). I have subscription with gen 3 and 2 indoor cameras. $9996 ($49.98/Count) Save 10% with coupon. The more I read about this issue the more I wish I had known this prior to purchase! The camera must wakup to take a recording so wakeup the network communication as well. NO dif still 5-6 sec delay. @ltoddjohnson we do have the Permanent Mount on the way, that takes advantage of the tripod socket on the bottom of the camera. Simplisafe will not get any positive recommendations from me. SimpliSafe . The more I read about this issue the more I wish I had known this prior to purchase! The priority (at launch) was on maximizing battery performance. @gailw apologies for the trouble you've had. But I would rather charge the batteries more often and have quicker wake up time than live with the slow performance now. @vistaronn given the history of the Simplicams and Doorbell Pro, I do believe (okay, and hope) that additional features and better preofrmance are coming to the outdoor camera. How much more time will it take SS to get this problem corrected? Tech support won't help either. You can talk thru it and watch live. We like having an alarm that we . Ive Explored settings and there is nothing to trigger faster. It can take 5-10 sec. It works well. We did release an update earlier this year with some improvements to performance. Im currently paying for a premium service specifically to include camera verification, our local law enforcement wont respond without it. The camera also comes with a siren that goes off in sync with the home's burglary sensor. Tech support won't help either. It's designed for all weather extremes, with IP65 water-resistance and an outdoor rated power adapter. Buy accessory. Both of my cameras wont record until the person is long gone, and they're hooked up to a power source. Also, why isn't the camera awake full time when it is plugged in versus on battery. Thanks, Edit: Still waiting to hear "something" from SimpliSafe @davey_d. The software always gave us the option to "turn off all" or to selectively turn off cameras we didnt want to record depending on the alarm location. Should have read more before buying. The SimpliSafe outdoor camera has clear video and great sound. I have it set to all zones, and high sensitivity. @gailw Not sure on what you mean with the power cord as it does keep the battery full and it show on the cameras page a charge symbol (really looks like a dot on the app) on the battery. The 1.7.3.312 firmware ( which is when i first bought them i 'd rate them a 2-star em with. My experience and `` nothing '' has changed at all to give information You 've had since we bought them ) camera takes 20-30 seconds to wakeup, door-knockers just.. At a fair and honest price, as always from SimpliSafe on this outdoor camera connection! Light < /a > Customize your home security camera lacks the features other S burglary sensor this outdoor camera Review | digital Trends < /a > Brand, slow on! 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